Privacy Policy

Last Updated: February 26, 2026

This Privacy Policy outlines how Team Informatics, Inc. (doing business as "TEAM IM," "we," "us," or "our") collects, uses, and shares your personal data ("User Information") in connection with your access to and use of our website and related content (collectively, the "Site").

By using the Site, you consent to the collection and use of your User Information in accordance with this Privacy Policy.

1. Information We Collect

We collect User Information when you interact with the Site. This falls into two categories:

• Information You Voluntarily Provide: We may collect your name, email address, company name, and other details when you voluntarily submit forms on the Site, such as to download documents, request a demo, or subscribe to communications.
• Information Collected Automatically: We use cookies, web beacons (pixel tags), and server logs to automatically collect information about your device and usage patterns. This includes your IP address, browser type, requested URLs, and engagement metrics to help us analyze traffic and improve the Site.

2. How We Use Your Information

We will only use your User Information when we have a valid legal basis to do so. We use your data to:

• Deliver, support, and enhance the features and performance of the Site.
• Analyze traffic patterns and tailor content or advertising to your interests based on your Site engagement.
• Send you interactive communications, newsletters, or product updates (only if you have expressly opted in).
• Comply with applicable legal obligations.

3. How We Share Your Information

We respect your privacy and do not sell your User Information. We only share your data under the following circumstances:

• Service Providers: We share User Information with trusted third-party vendors who provide essential services on our behalf, such as website hosting, email distribution, and analytics. These providers are contractually prohibited from using your data for any separate or independent purpose.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or judicial proceeding, or to protect the safety, rights, and property of TEAM IM or the public.
• Third-Party Widgets: The Site includes embeddable widgets (e.g., video players) and social media features. Your interaction with these third-party features is governed by the privacy policies of the companies providing them.

4. Your Privacy Rights (US State & GDPR Compliance)

Depending on your jurisdiction (including the European Union under the GDPR and US states such as California, Virginia, and Colorado), you may have specific legal rights regarding your User Information:

• Right to Access/Know: You have the right to request a copy of the personal data we hold about you and know how it is processed.
• Right to Rectification: You can request that we correct inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data from our systems.
• Right to Opt-Out: You have the right to opt out of the sharing of your personal data for targeted advertising purposes.
• Right to Restrict or Object: You can restrict or object to our processing of your personal data under certain conditions.
• Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.

European Economic Area (EEA) Notice: Our legal bases for processing your data under Article 6 of the GDPR include your consent, the fulfillment of a contract, legal obligation, and our legitimate business interests (such as improving the Site and ensuring security), provided those interests are not overridden by your privacy rights.

To exercise any of these rights, please contact us using the information in Section 8.

5. Data Security

Your information is stored on servers located in the United States. We implement commercially reasonable, industry-standard physical, technical, and organizational safeguards to protect your User Information from unauthorized access, disclosure, alteration, or loss. However, no data transmission over the Internet can be guaranteed to be 100% secure.

6. International Data Transfers

If you access the Site from outside the United States, please be aware that your User Information will be transferred to, stored, and processed in the United States. By using the Site, you consent to this transfer.

7. Children's Privacy

The Site is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we discover that we have inadvertently collected such information, we will immediately delete it from our databases.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: privacy@teamim.com
• Mailing Address: 1453 Helmo Ave N, Oakdale, MN 55128-6002

9. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by posting a prominent notice on the Site prior to the changes taking effect. The English version of this policy will govern in the event of any conflict with a translated version.